An agent searched where Hacoo is searched
The UK is one of Hacoo's three biggest spreadsheet markets, and it is OrientDig's biggest search market in the keyword data we use, at about 2,900 monthly searches, ahead of Italy and the US at roughly 1,600 each. For a UK Hacoo shopper, that means OrientDig turns up in the same circles and spreadsheets. It was trading when we checked on 5 October 2026.
If you shop Hacoo from the UK, you'll meet OrientDig rows sooner or later.
Reading OrientDig's high score carefully
OrientDig's Trustpilot average is one of the highest among the agents we track: 4.7 from 961 reviews. The date pattern matters more than the number. The newest review was dated 21 August 2026, the one before it 29 May, and the profile said OrientDig hadn't invited customers to review recently. In other words, the score largely reflects how things went in the past. That doesn't make it wrong, but a current, active agent should have a steady stream of recent reviews. Read what the latest ones say and start with a modest order.
A great average with few recent reviews is history, not a forecast.
OrientDig's terms
| Item | Figure | Source |
|---|---|---|
| Free storage | 90 days (+30 after shipment submitted) | OrientDig help centre; w2cspreadsheet |
| After the free period | 10 RMB per 30 days | w2cspreadsheet |
| Handling fee | None on main platforms | w2cspreadsheet (third-party) |
| Declaration charge | About $1.18 per order | w2cspreadsheet |
| QC photos | Free; number not disclosed | w2cspreadsheet |
| Trustpilot | 4.7 from 961; newest 21 Aug | Trustpilot, 5 Oct 2026 |
Storage is documented by OrientDig itself; fees come from a directory.
Moving a Hacoo find into OrientDig
Hacoo items must be traced to a marketplace before any agent can buy them. Use the Hacoo product photo with Google Lens or the Taobao app, then compare size chart, colours and material with the Hacoo listing. For Weidian matches, our converter produces the OrientDig link in the form orientdig.com/product?id=…&platform=WEIDIAN; for Taobao or 1688, paste the address into OrientDig's search. The Hacoo-to-agent guide explains how to avoid lookalikes.
Weidian converts in one paste; other platforms through OrientDig's search.
Paying and the UK tax point
The directory describes OrientDig as wallet-based with international cards. Pay each order as you place it and don't leave money sitting in the wallet. For UK deliveries, VAT on parcels worth up to £135 is normally charged at the point of sale, so choose a line that includes it rather than one that leaves the carrier to collect. Our London page sets this against Hacoo's own estimate of 15–25 days to the UK.
Per-order payments, VAT-inclusive line, no surprises.
OrientDig or Hacoo for a UK order
For one or two items, Hacoo's single checkout and 15-day return window after delivery are simpler. For a planned haul, OrientDig's 90 days let you gather everything and see warehouse photos before paying for one parcel. Put both totals into our calculator, compare with other agents on the status list, or ask our WhatsApp service for a single delivered price.
Hacoo for the quick buy, OrientDig for the planned haul.
Your first OrientDig parcel, step by step
- Trace two or three Hacoo finds to marketplace listings and convert them.
- Pay for the items only, per order.
- When the photos arrive, check size labels and colour against the Hacoo listing.
- Submit the parcel well inside 90 days, choosing a line that charges UK VAT upfront for consignments up to £135.
- Note the arrival date and the total cost, then compare with what Hacoo would have charged.
One small parcel tells you whether OrientDig's old reputation still holds.
Whatever you decide, check the date on the newest review again before your next order.
A slowing review stream can recover quickly once an agent starts inviting reviews again.
OrientDig questions from Hacoo shoppers
Is OrientDig's 4.7 Trustpilot score reliable?
It is real but dated. On 5 October 2026 OrientDig showed 4.7 from 961 reviews, yet the two newest were dated 21 August and 29 May 2026, and the profile noted it hadn't invited customers recently. A high score built mainly on older reviews says more about past service than current service, so give recent individual reviews more weight than the average.
What does OrientDig's written 90-day rule cover?
Ninety days, according to a help-centre article on OrientDig's own site, which the w2cspreadsheet directory also reports, adding 30 more days after you submit a shipment and a charge of 10 RMB per 30 days beyond that. Ninety days is plenty for collecting a haul of Hacoo finds traced to marketplace sellers. Ship with a few weeks in hand.
Which OrientDig charges does a directory report?
The w2cspreadsheet directory reports no handling fee on the main platforms, plus a customs declaration charge of about $1.18 per order. We couldn't confirm a fee table on OrientDig's own pages, so check the checkout. As always, the international shipping line will be the biggest cost after the items themselves.
How do OrientDig links look?
For Weidian items, OrientDig links follow the pattern orientdig.com/product?id=item-number&platform=WEIDIAN, according to JadeShip's converter output. Our converter builds that link from any Weidian address. For Taobao and 1688 items, paste the marketplace address into OrientDig's own search box, which handles all three platforms. Either way, check the item still matches the Hacoo listing before you pay, and pay per order.
What should a London buyer check before trying OrientDig?
It is well known in the UK: the keyword dataset we use puts the UK first for OrientDig searches, at about 2,900 a month. For UK orders, remember VAT on parcels up to £135 is usually charged at the point of sale, and pick a line that handles it. Our London page compares this with Hacoo's 15–25 day UK delivery estimate.